Digital solutions, such as from Lightico, allows insurance companies to accelerate policy sales, renewals and claims processing. (Photo: Lightico)
Digital solutions aren't new to the insurance world, but the urgency surrounding their adoption has never been so great. Customers are demanding remote insurance transactions like never before thanks to continued coronavirus transmission fears, and the prevalence of remote services in many other areas of their lives. The financial incentive for insurance providers to digitize the entire customer journey is significant, as it boosts sales rates and retention.
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