"Understanding the human component of technology and what it's doing to us will absolutely help you develop better strategies," says Skiba. (Credit: Shutterstock)

The full scope of COVID-19′s impact across the world may not ever be fully determined, but its effect on in-person gatherings has been pronounced from the very beginning. This has been an especially challenging time for industries, like insurance, that had conferences and other events planned.

But in times of crisis, the insurance industry finds a way to adapt. This is certainly the case with America's Claims Executive (ACE) Virtual Leadership Forum & Expo, which was redesigned as a virtual event. Whether in-person or virtual, the ACE Leadership Forum & Expo is designed to cover the most critical issues facing claims and insurance executives, from emerging risks and the evolving workforce to enriching the customer experience.

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Denny Jacob

Denny Jacob is an associate editor for NU PropertyCasualty360. Contact him at [email protected].