The COVID-19 era has forced agents to address fundamental questions regarding their businesses, such as the carriers they partner with and how to maintain and grow business in a challenging environment. From working from home to helping clients manage never-before-seen risks, agents have altered operations to navigate a new environment.
Recently, Nationwide surveyed a sample of 400 independent insurance agents to provide an understanding of their experiences as a result of COVID-19 and its impact on their business.
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Heather A. Turner
Heather A. Turner is the managing editor of ALM's NU Property & Casualty Group. She can be reached at [email protected].
