The COVID-19 era has forced agents to address fundamental questions regarding their businesses, such as the carriers they partner with and how to maintain and grow business in a challenging environment. From working from home to helping clients manage never-before-seen risks, agents have altered operations to navigate a new environment.

Recently, Nationwide surveyed a sample of 400 independent insurance agents to provide an understanding of their experiences as a result of COVID-19 and its impact on their business.

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Heather A. Turner

Heather A. Turner is the managing editor of ALM's NU Property & Casualty Group. She can be reached at [email protected].

Agency Management
Sales & Marketing