The biggest challenge that workers' compensation claims organizations are facing today is workflow consistency (27%), according to survey respondents. (Photo: Christian Schnettelker/www.manoftaste.de)
Workers' compensation is currently being tested as never before. Despite being well-positioned financially, COVID-19 and a shaky economy threaten to derail much of the progress the industry has made in recent years.
In the months since COVID-19 disrupted all sense of normalcy, the workers' compensation industry, like virtually every other industry, was suddenly faced with questions it didn't have answers to: would COVID-19 be covered under workers' compensation, what would happen to injured workers who now couldn't risk seeing their doctor or physical therapist for the foreseeable future, what technology can be utilized to help as many people as possible and more.
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
Denny Jacob
Denny Jacob is an associate editor for NU PropertyCasualty360. Contact him at [email protected].
