"The small business community is looking to our industry to provide leadership to ensure there is immediate assistance available during future pandemics," said Bob Rusbuldt, Big "I" president & CEO. (Photo: Shutterstock)

Without a doubt, no other disaster in the modern age has impacted businesses the way the COVID-19 crisis has in just a matter of weeks. And the prospect of facing another pandemic in the future is a terrifying one.

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Heather A. Turner

Heather A. Turner is the managing editor of ALM's NU Property & Casualty Group. She can be reached at [email protected].