As investigational tools improve, adjusters will be able to gather information more quickly and produce the reports needed to expedite payments to insureds. (Photo: Shutterstock)
Many claims professionals are wondering about the future of the claims investigation business and how it will affect them. They want to know what is around the corner?
Three trends that will impact almost everyone include cloud computing, investigational tools and processes, and mergers and acquisitions.
|Moving to the cloud
Cloud spending by businesses is six times the spending on traditional IT services through this year, and 77% of organizations now have at least one application or a portion of their enterprise in the cloud. The most important benefits of going to the cloud are processing speed and connectivity.
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