Since 2017, NU Property & Casualty has partnered with the National Association of Professional Insurance Agents (PIA) to develop insights from the perspective of independent Property & Casualty insurance agents and brokers throughout the U.S. This year's "Voice of the Agent" analysis, conducted by the experts at ALM Intelligence (a division of our parent company ALM Media, LLC), focused specifically on the issues independent agents face in managing technology in their agencies. NUPC and PIA have heard, anecdotally, that technology is a significant pain point, and we wanted to have a better understanding of what those concerns are. We also wanted to understand how much disruption the agents face as they implement new technology and as they compete with online sellers.
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Rosalie Donlon
Rosalie Donlon is the editor in chief of ALM's insurance and tax publications, including NU Property & Casualty magazine and NU PropertyCasualty360.com. You can contact her at [email protected].
