AI is poised to reimagine the entire insurance lifecycle and is already impacting many points in the customer journey, such as claims, underwriting and new business. (Photo: Shutterstock)
Scale, brand heritage and proprietary technology are the very things that are becoming hurdles for insurance innovation.
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Sumit Taneja
Sumit Taneja is senior vice president, global lead of intelligent transformation services at EXL, a leading data analytics and digital operations and solutions company.
