Three areas will unlock claims automation. (Photo: Shutterstock)
I've been working in claims for a long time. I've listened to countless pitches about automating the claims process. Attended untold sessions about creating end-to-end digital experiences. Heard the promises about the claims innovations to come. After all this time, here's what I've learned: Everyone is engaged in a digital transformation. They're working to maximize the ROI on their digital assets. They're building digital experiences designed to engage consumers, who expect the same level of polish, simplicity, and ease as they get with Amazon, Starbucks, and Google. The problem has been making it real.
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
