Insurance markets are notoriously volatile — there are hard markets, and there are soft markets. Just as brokers, underwriters, claims adjusters, and clients become accustomed to the standards of one market's condition, it begins to shift. Whether markets are affected by a recent natural catastrophe that firms up rates, or societal issues, such as the ongoing coronavirus, or social inflation, which impacts underwriting, pricing and claims, we can expect insurance to continue its cyclical nature.
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