In recent years, PC360's editors and contributors have written frequently about how essential it will be for the insurance industry to modernize its workforce for long-term stability, as well as the challenges insurers face to address a rising talent gap. "Everybody is having a hard time finding talent, especially young talent," says Steve Radespiel of the Insurance Center of North Jersey. "It's important for employers to start thinking about how they can appeal to and recruit the very best talent for today and in the future," writes Erin Hendrick with Progressive Insurance. "Getting the word out about careers in risk management and insurance can be a challenge," explains Cassandra Cole, department chair and Dr. William T. Hold professor in risk management and insurance at Florida State University (FSU). The Jacobson Journal, an insurance talent blog, recently published a post that illuminated how "the insurance industry stands amid a rapidly evolving talent market." It follows that insurers are employing a variety of new methods to modernize their workforce and prepare their employees for the future. The eight steps outlined above by The Jacobson Journal characterize some of the ways insurance businesses are looking to tackle the talent gap in 2020. See also: |

• Focusing on the future
• Insights into Generation Z: What insurers should know
• How insurance can recruit the next generation of talent