Insurance industry experts expect cooperative programs between insurers and the makers of IoT-enabled smart home devices to grow alongside the adoptions of such devices. (Photo: Shutterstock) Insurance-industry experts expect cooperative programs between insurers and the makers of IoT-enabled smart home devices to grow alongside the adoptions of such devices. (Photo: Shutterstock)

Insurers are starting to turn to technology to enhance offerings and boost standing against competition. Cloud features such as chatbots, AI, mobile apps and online resources have been moving into the industry to digitize and automate the traditional insurance experience.

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