You've been hacked. Ransomware attacks are second only to phishing as a substantial source of cyber claims. (Photo: Shutterstock)

Next to the words, "You owe the IRS $XXX" or "You've been served," no phrase creates more fear today than, "You've been hacked."

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]