Robotic process automation (RPA) allows data to be handled across many different systems and ultimately means fewer human errors and significant time savings. (Photo: Shutterstock) Robotic process automation (RPA) allows data to be handled across many different systems and ultimately means fewer human errors and significant time savings. (Photo: Shutterstock)

When it comes to processing claims, there are a number of potential security and compliance traps that could mean serious problems for insurance companies.

Whether it's HIPAA or TCPA, companies need to stay vigilant when it comes to insurance communications with their customers.

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