Evacuation costs covered by ALE
On Friday, as fires burned and evacuation orders were issued for 100,000 residents, the California Department of Insurance (DOI) published a release detailing important information about insurance coverage for evacuation and relocation costs. Residents who were issued evacuation orders may have additional living expense coverage (ALE) included with their homeowner or renter insurance policies to help with evacuation and relocation costs. Policyholders may be entitled to this coverage even if their homes are not damaged or destroyed, and added that in many cases, no deductible is required. "Additional living expense coverage can help ease the financial and emotional toll an evacuation has on affected residents," Insurance Commissioner Ricardo Lara said in a statement. "The department is urging evacuees to contact their insurer to verify their ALE coverage provision, limits and learn about requirements to use the coverage." Lara advised residents to keep all receipts and document the date, time and names of any insurance company employees they contact regarding coverage and details of the conversation. The release also provided contact information and resources for residents, and advised evacuees to contact their insurance agent or the Department of Insurance for assistance.
Tips for evacuees from the DOI
To simplify instructions, the California DOI outlined a few important tips for affected residents:
- Keep all receipts accrued during the evacuation.
- Policy provisions, including deductibles, vary by company, residents should check with their insurer or agent as soon as possible to confirm coverage, limits, and any other limitations and documentation requirements. Most renters' policies also typically include ALE coverage.
- Consumers should make sure any insurance agent or public adjuster offering their services has a valid license by checking online with the Department of Insurance.
- Public adjusters cannot solicit business for seven calendar days after the disaster.
- Don't forget copies of insurance policies, important papers and a photo or video inventory of your possessions. An inventory can be completed quickly and easily on your smart phone and safely stored in the Cloud.
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