There are at least seven additional types of privacy concerns for insurers. (Source: Deloitte's modified Eight Types of Privacy, based on the work of Finn R.L., Wright D., Friedewald M., "Seven Types of Privacy," 2013)
It's no wonder most insurers default to defensive mode whenever privacy issues are raised.
Carriers are understandably preoccupied with cybersecurity rules to protect customer data, as well as compliance with a growing number of regulations designed to give people more control over the collection and use of their personal information, such as the California law going into effect this January.
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