Adjusters summoned for a deposition should be aware that any testimony presented can be used later to impeach their credibility. (Photo: Shutterstock)
The purpose of a deposition is to obtain facts and information; however, at times it can seem more like an inquisition. At the recent Workers Compensation Educational Conference in Orlando, Fla., Crystal Chancey, claims manager for Publix Super Markets, Inc.; Caitlin Beyl, an attorney with McConnaughhay, Coonrod, Pope, Weaver & Stern, PA; Sylvia Scremin-Pace, claims manager with the Broward County Public Schools; and Steven Shoaff, assistant manager of claims for Sedgwick shared their insights on what to expect and how to prepare for a deposition.
Adjusters summoned for deposition should be aware that any testimony presented could be used later to impeach their testimony. If you misspeak or remember something else about an incident, it is important to explain or be able to support any discrepancies.
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Patricia L. Harman
Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]
