InsurTech spending is critical to the success of every claims operation. (Photo: Shutterstock)
Technology continues to transform the insurance industry, unlike any other innovation to date. It affects everything from the first notice of loss (FNOL) to the claims investigation, the adjudication of the claim and payment.
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Patricia L. Harman
Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]
