Most insurance companies haven't grasped the human and organizational challenges of integrating AI into the real world. (Credit: agsandrew/Shutterstock) Most insurance companies haven't grasped the human and organizational challenges of integrating AI into the real world. (Credit: agsandrew/Shutterstock)

For property & casualty (P&C) insurers, and especially for chief claims officers, artificial intelligence (AI) and machine learning are quickly becoming powerful new tools for reducing losses from fraudulent claims.

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