Is the industry making progress in the quoting process? (Photo: Shutterstock) Is the industry making progress in improving the quoting process? (Photo: Shutterstock)

One of the big areas of focus across the insurance industry, in general, has been to streamline the application/quoting process. Whether it's agents who are submitting applications for their customers or individuals and business owners filling out their own applications, there is a clear recognition that faster and simpler is the way to increase customer acquisition.

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