Allstate’s fraud judgment against 'sham law firms' upheld on appeal

A multi-million dollar insurance fraud judgment was upheld against a woman who allegedly created sham law firms and recovered on false claims.

Allstate’s corporate headquarters in Northbrook, Illinois. (Photo: Allstate)

An appellate court in California has upheld a multi-million dollar insurance fraud judgment against a woman who allegedly created sham law firms and then filed and recovered on insurance claims — even though there was no indication that the claims themselves were fraudulent.

The case

Allstate Insurance Company and several related companies (collectively, “Allstate”) filed a lawsuit against Christine Suh, Christina Chang (Suh’s mother) and others, alleging insurance fraud in violation of Penal Code Section 550, which makes it unlawful to submit false or fraudulent claims to an insurance company.

Suh was not an attorney and was not otherwise authorized to represent Allstate’s insureds. As alleged by Allstate, she overcame that obstacle by creating and, with help from Chang and others, operating eight sham law offices.

According to Allstate, Suh paid several individual attorneys a monthly fee of $3,000 to use their names and state bar numbers. Suh and Chang procured Allstate’s insureds as “clients,” filed 318 insurance claims on their behalf (not authorized by and without the knowledge of the individual attorneys), and diverted insurance proceeds to their personal use, Allstate asserted.

Allstate did not allege that the insurance claims contained false or fraudulent statements about the insureds but that obtaining insurance proceeds by posing as law firms was insurance fraud.

Allstate contended that it would not have released funds to the law firms had it known they were fake. Allstate’s in-house investigator testified that it was illegal to “deal with third parties who are not lawyers purporting to represent [insureds].” Allstate’s insurance fraud expert similarly testified that insurance companies “do not pay” claims “presented by sham law firms.”

The jury found that Suh had committed one or more violations in connection with 313 insurance claims and imposed $2.3 million in civil penalties and $2.8 million in assessments against her. The jurors also found that Chang had committed one or more violations in connection with 241 insurance claims and imposed $1.2 million in civil penalties against her.

The trial court enjoined Suh and Chang from engaging in insurance-related activities and awarded Allstate its attorneys’ fees and costs.

Suh and Change appealed, arguing that Allstate’s theory that the insurance claims they submitted were false or fraudulent “was based solely on the testimony that the claims submitted to it were submitted by a [sic] ‘sham law firms.’ No evidence was presented that the claims were ‘false or fraudulent’ in any other regard. There was no allegation of staged accidents, nor any claim that injuries were inflated or that treatment was not provided.”

According to Suh and Chang, because Allstate did not submit evidence that the insurance claims contained false or fraudulent statements, they did not violate Section 550 or submit “fraudulent claims.”

The court’s decision

The appellate court affirmed, concluding that Suh and Chang had committed insurance fraud in violation of Section 550.

In its decision, the appellate court found that Suh and Chang read the insurance fraud law “too narrowly.” The appellate court added that an insurance claim was fraudulent when “characterized by deceit, dishonesty, or trickery, perpetrated to gain some unfair or dishonest advantage.”

The appellate court ruled that Suh and Chang had “perpetrated a deceitful insurance scheme designed to acquire insurance proceeds illegally for personal gain.” It found that they:

Finding that the misrepresentations were material given that Allstate would not have released settlement proceeds to Suh or Chang or their sham law firms had Allstate known the truth, the appellate court concluded that the conduct of Suh and Chang constituted insurance fraud.

The case is People ex rel. Allstate Ins. Co. v. Suh, No. B280293 (Cal. Ct. App. June 17, 2019; certified for pub. July 8, 2019).