Who’s using what in P&C insurance: July 15, 2019
News from the North Dakota Insurance Department, PuroClean, Accurence Inc. and more.
North Dakota Insurance Commissioner Jon Godfread announced the launch of the North Dakota Insurance Department‘s LiveChat application on its redesigned website. The app is the first of its kind across all North Dakota state agencies.
PuroClean announced its companywide implementation of Xactware‘s Restoration Manager solution. Across the United States and Canada, the PuroClean network will now have access to the Restoration Manager enhanced suite of third-party administrator compliance and project-planning tools.
InsurTech company Accurence Inc. acquired the software division of National Water LLC. The acquisition adds depth to Accurence’s existing product offerings and client portfolio as National Water and Accurence have provided mitigation auditing services since 2018 for one of the nation’s largest insurance carriers for water damage claims.
American Modern Insurance Group announced a new digital technology that allows customers to use a mobile device to virtually connect with their claims adjuster. This digital video solution is available to customers with any personal or commercial lines insurance policy offered by the company.
An alliance between Nationwide and Bold Penguin will create a digital storefront which utilizes the earlier announced CLD BOP initiative and is designed to allow small business owners to receive commercial insurance quotes online or over the phone, with the ability to bring in an agent to complete the transaction. Coverage options in the digital platform will eventually include traditional BOP, general liability, professional liability, workers’ compensation and business auto, excess and surplus.
Duck Creek Technologies expanded its Partner Ecosystem program through a new relationship with InsurPay, a division of Invenger Technologies Inc. InsurPay’s payment options allow insureds to choose their preferred payment method, improving adoption rates for electronic payments.
Duck Creek also announced that IBM joined its Partner Ecosystem program, allowing Duck Creek customers to leverage IBM’s experience in their Duck Creek Projects. Additionally, access to IBM’s solutions will allow insurers to harness the power of data from Duck Creek to help transform customer service, improve efficiency and more.
United States Automobile Association deployed the Virtual Inspection Studio (VIS), a new tool spearheaded by the Geospatial Intelligence Center and Esri. The VIS now enables insurers to enhance remote property assessments by utilizing ultra-high resolution aerial imagery.
Goodville Mutual Casualty Company selected Cloverleaf Analytics‘ BI solution as the platform for acquiring better insights into opportunities for improving operational efficiency and enhancing the overall customer experience. Cloverleaf will be sourcing data for all lines of business from multiple core administration systems being used by Goodville Mutual.
Brit Ltd announced a new partnership with the Geospatial Intelligence Center (GIC), which was created by the National Insurance Crime Bureau. The GIC will provide Brit with access to industry-leading aerial images to make rapid and accurate catastrophe assessments in order to expedite claim settlements for clients.
Western National Insurance Group has selected Guidewire Software Inc.’s InsurancePlatform applications to transform its technology infrastructure to increase business agility and drive growth. The company will implement the applications for its commercial and personal lines of business.
French mutual insurer Groupe Macif (MACIF) also selected the Guidewire InsurancePlatform. MACIF selected the platform to replace their legacy systems and transform their entire book of business as well as enable new partnerships with white-labeling capabilities.
Columbia Insurance Group has selected DataCubes‘ AI-enabled underwriting technology to power their agent portal. Through the partnership, Columbia will utilize DataCubes’ risk analysis and decision-making tools, d3 Risk 360 and d3 Answers, to uncover deep underwriting insights while increasing quote accuracy and turnaround time.