Customers want their insurers' websites to look, feel and function the way they've come to expect from the rest of their targeted personal technology. (Photo: ALM Media archives) Customers want their insurers' websites to look, feel and function the way they've come to expect from the rest of their targeted personal technology. (Photo: ALM Media archives)

For some time now, the movement of property & casualty insurance from an in-person, manual transaction to an online purchase has allowed carriers to expand their scopes nationwide, serving a wide variety of communities and customers.

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