It is essential that organizations have a complete understanding of the liabilities they inherit when entering into an agreement with a ride-hailing service. (Photo: Shutterstock)
An important prospect's purchasing team is coming to town for a major sales presentation. We arrange for a ride-hailing service (e.g., Uber, Lyft) to pick up our very important visitors at the airport and bring them to our home office. All is well until a truck makes an illegal turn in front of the ride-hailing car carrying our visitors, leading to an accident with all three members of the prospect's team severely injured.
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