The key to innovation in insurance in 2019 and beyond is constructively evaluating current progress with tangible goals and implementation strategies. (Photo: iStock)
In 2019, we move from chess to checkers, where cerebral far-reaching strategies give way to the "here and now." In particular, artificial intelligence (AI) and blockchain will be seen as concrete tools that satisfy what really matters: making money, saving money and delivering a superior customer experience.
This is sure to be an exciting year in insurance, as we shift our thinking . As we shift our thinking away hypothetical what-ifs to practical use cases, and from the misconception of technology as a replacement for humans, we can focus on leveraging tools such as AI, blockchain, and data science to enhance our own capabilities. Putting these innovations to work, insurance can also expect to see a new focus on the development and maturation of firms in the start-up space.
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
