According to one respondent to the 2019 NU/PIA Independent Agent Study, 'Increased commoditization of insurance products removes the service component' from the work of local producers. (Photo: Bigstock) According to one respondent to the 2019 NU/PIA Independent Agent Study, 'Increased commoditization of insurance products removes the service component' from the work of local producers. (Photo: Bigstock)

Once again, we teamed up with the National Association of Professional Insurance Agents (PIA) to develop insights into the commercial lines segment from the perspective of independent Property & Casualty insurance agents and brokers throughout the U.S.

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Rosalie Donlon

Rosalie Donlon is the editor in chief of ALM's insurance and tax publications, including NU Property & Casualty magazine and NU PropertyCasualty360.com. You can contact her at [email protected].