Independent insurance agents recently participated in our annual survey, sharing their thoughts and concerns. (Photo: iStock) In one of my favorite movies, "1776," John Adams is standing in the bell tower of Philadelphia's State House (the building in which the Second Continental Congress met) on the night before the vote on independence, asking himself, "Is anybody there? Does anybody care?"
That scene came to mind as I reviewed the results of our 2019 NU/PIA Independent Agent Study, conducted by Flaspöhler | NMG Consulting. I was most struck by the responses to the open-ended question, "In your opinion, what are the top three challenges facing competitors in your industry over the next 3-5 years?" The challenges noted by the 2019 respondents are similar to the answers in previous surveys. Over the three years we've been doing this survey, there have consistently been some tensions, although there is good news in the overall relationship between carriers and agents.
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Rosalie Donlon
Rosalie Donlon is the editor in chief of ALM's insurance and tax publications, including NU Property & Casualty magazine and NU PropertyCasualty360.com. You can contact her at [email protected].
