The millennial revolution is underway. Tenured insurance professionals are retiring at an unprecedented pace and industry unemployment remains virtually nonexistent. To combat the talent crisis, grassroots efforts like the Insurance Careers Movement have gained momentum and insurers are coming together to inspire young professionals, especially millennials, to choose insurance as a career. One thing is clear about our relationship with millennials: The industry needs them. Yet it remains an ongoing challenge to attract and retain them and the claims sector is certainly no exception.
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