Insurance agent Independent agents that are more satisfied with the service they receive from insurers are more likely to recommend that carrier and place a greater number of products with that insurer.

What do independent insurance agents want from carriers? Positive support, effective communication and straightforward quotes, according to the latest J.D. Power satisfaction study.

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Jayleen R. Heft

Jayleen Heft is the digital content editor for PropertyCasualty360.com. Contact her at [email protected].