Eleven claims executives shared their insights on the future of the industry, risks they're watching and the changes they see for the claims insurance industry. (Photo: Shutterstock)
Insurance claims executives must deal with a multitude of issues on a daily basis such as managing large numbers of claims, balancing policy payments for losses against the company bottom line; helping adjusters apply policies to specific losses; and hiring and training the next generation of claims professionals. They are in a unique position to see trends in the claims industry, the impact of legislation on the insurance industry and identify new risks that are causing claims.
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