Shopping for insurance on smartphone. Insurance providers have a viable opportunity to entice consumers to switch by making the process seamless and convenient. (Photo: iStock)

Despite automotive and homeowners' insurance reaching record highs in customer satisfaction last year, market research firm Valassis' latest research found that about 15% of respondents are currently in the market for auto, home and life insurance.

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Jayleen R. Heft

Jayleen Heft is the digital content editor for PropertyCasualty360.com. Contact her at [email protected].