Insurance agent with an open mind. If we don't address the subtle influences that start to narrow our thinking, we will miss out on potentially lucrative sales. (Photo: iStock)

If I were to ask you if you have an open mind when you enter a sales conversation, you would likely nod and think, "of course I do." Most sales people would, but an open mind is not so simple, especially as the value of a potential sale climbs higher and higher.

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