With retirement looming for a significant number of insurance adjusters, The survey highlights how they view the future of the industry, their concerns and factors affecting insurance claims. (Photo: Shutterstock)
Talk to any insurer, third-party administrator or independent claims adjusting firm, and they will agree that major changes are taking place when it comes to handling insurance claims.
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Patricia L. Harman
Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]
