Claims are perhaps the most contentious part of the insurance industry, in part because many insureds may mistrust the objectivity of claims adjusting. Claims are perhaps the most contentious part of the insurance industry, in part because many insureds may mistrust the objectivity of claims adjusting. (Photo: Shutterstock)

The insurance industry has long been considered "ripe for disruption," and InsurTech companies have been modernizing industry practices for years now. One area that's just starting to see a technology makeover is the world of claims.

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