To stay competitive, insurers must break into the platform economy. (AP file photo by Kirsty Wigglesworth)
Platform-based business models and strategies are driving the most profound global economic change since the Industrial Revolution. Facebook, Airbnb, Uber and Alibaba were all designed on a platform business model. At its essence, it allows multiple participants (from producers to consumers) to connect to it, and interact with one another to create and exchange value.
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