On the left: Condon-Meek makes a charitable donation to the Clearwater Free Clinic. On the right: John H. Meek III is known as On the left: Condon-Meek makes a charitable donation to the Clearwater Free Clinic. On the right: John H. Meek III is known as "Trace" to his team.

The old expression "shirtsleeves to shirtsleeves in three generations" would hardly apply to John H. Meek III as he steers his family's 65-year-old independent insurance agency carefully into the 21st century. His goal is to make it to Clearwater, Fla.-based Condon-Meek Insurance's 100th anniversary — and beyond.

Meek, known as "Trace" to Condon-Meek's staff, employs a strategic approach to updating the agency, founded in 1954 by his grandfather. Meek joined the agency in 2009, when his father (who has since passed) was running it. At that time Condon-Meek had 10,000 paper files, and his dad laughed when his son suggested eliminating paper in its processes. Today, the agency is completely paperless — and he's met his goal of streamlining systems so the producers can focus on selling and not on filling out forms.

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Rosalie Donlon

Rosalie Donlon is the editor in chief of ALM's insurance and tax publications, including NU Property & Casualty magazine and NU PropertyCasualty360.com. You can contact her at [email protected].