Downey speaks to CSAA Insurance Group employees at their 2018 Strategy Summit. Downey speaks to CSAA Insurance Group employees at their 2018 Strategy Summit. (Photo: CSAA Insurance Group)

Paula Downey, president and CEO of CSAA Insurance Group since 2010, has announced that she will retire following a search for her successor. Her 45-year career dedicated to serving AAA members first began after an internship with AAA in its claims department as a junior in high school.

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Denny Jacob

Denny Jacob is an associate editor for NU PropertyCasualty360. Contact him at [email protected].

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