Who's using what in P&C insurance: Aug. 13, 2018
Property & casualty insurance industry partnership and technology news from Symbility Solutions, Accenture, One Inc, Metromile and more.
Symbility Solutions Inc., the Toronto software company focused on modernizing the insurance industry, has announced that the insurer Aviva recently adopted LINK™, Symbility’s collaborative cloud-based platform, to improve the claims experience for its UK home and commercial property customers. Symbility LINK™ has been designed to bridge the communication gap between carriers, their supply chain partners and policyholders.
Metromile, the pay-per-mile car insurance in the U.S., has announced that Tokio Marine Holdings, Inc., the largest P&C insurance group in Japan, has become the first insurance carrier to license Metromile’s Connected Intelligence Platform. The first-of-its-kind artificial intelligence (AI) platform was designed to provide real-time insights into a customer’s lifetime value and improve the claims journey through the collection and integration of targeted data throughout the customer lifecycle. The result is greater efficiency and a more premium customer experience. The platform includes two core products, Customer Intelligence and Claims Intelligence that will be rolled out over the coming months.
Accenture recently announced the rollout of a new intelligent underwriting tool, a cloud-based solution developed in collaboration with Pitney Bowes, the Connecticut-based global technology company. The tool was designed to significantly reduce the time an underwriter needs to triage a property risk, and can improve overall property underwriter quality by identifying key exposures the underwriter needs to address and price.
One Inc, the California-based provider of a digital payments platform for insurance companies and managing general agencies (MGAs), recently announced that San Diego’s K2 Insurance Services, LLC has successfully implemented One Inc Digital Payments to modernize the company’s payments operation and customer payments experience.
Murray Securus, the insurance broker based in Lancaster, Penn., has selected Applied Epic, the agency management system developed by Applied Systems of University Park, Ill., to standardize operations and provide a single view of the entire business. Applied Epic will also enhance connectivity to insurers and insureds, enabling better communication to improve an overall customer experience.
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