"Ensuring that we have good communication with our customers in their time of need is an essential part of the claims process," Kelly Robson, Aviva's UKGI Home Claims Director, said about that company's recent adoption of Symbility LINK™.

Symbility Solutions Inc., the Toronto software company focused on modernizing the insurance industry, has announced that the insurer Aviva recently adopted LINK™, Symbility's collaborative cloud-based platform, to improve the claims experience for its UK home and commercial property customers. Symbility LINK™ has been designed to bridge the communication gap between carriers, their supply chain partners and policyholders.

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