Intelligent solutions Intelligent solutions could enable whole new levels of personalization and convenience for the customer and transform a host of insurance business processes. (Image: Shutterstock)

By embedding intelligent solutions such as artificial intelligence (AI), machine learning, and analytics into every business process, insurers in the United States could increase annual profitability by as much as $20 billion, according to new research by Accenture.

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Victoria Spears

Victoria Prussen Spears is senior vice president of Meyerowitz Communications Inc., a law firm marketing communications consulting company. A graduate of Sarah Lawrence College and Brooklyn Law School, Ms. Spears was an attorney at a leading New York City law firm before joining Meyerowitz Communications. She may be contacted at [email protected].