Today's consumers want to use voice search to complete such tasks as locating the nearest insurance agent, evaluating the quote process, or determining the most appropriate type of insurance. (Photo: Bigstock) Today's consumers want to use voice search to complete such tasks as locating the nearest insurance agent, evaluating the quote process, or determining the most appropriate type of insurance. (Photo: Bigstock)

Insurance is one of the oldest professions in the world, but according to a McKinsey study, "it lags behind other sectors in digital maturity."

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Agency Technology
Sales & Marketing
Technology Solutions