Top P&C insurers for customer satisfaction in 2024
Fresh research from the American Customer Satisfaction Index reveals insurers are holding steady with customers despite a difficult operating environment.
National Underwriter’s Top 100 and Heads of the Lines lists, the data for which is supplied by S&P Global Market Intelligence, provides a look at the P&C industry’s leading performers — and hardest-hit players — in a world plagued by a record number of natural catastrophes.
In order to put the numbers presented here in the appropriate context, it’s helpful to consider how much combined ratio suffered between 2016 and 2017 in several key lines. Combined ratio in Homeowners, alone, stood at 93 in 2016 and rose to 107 in 2017. Even worse, combined ratio in Allied lines ballooned to 124 in 2017 from 90 a year prior, according to Steven Weisbart, senior vice president and chief economist for the Insurance Information Institute.
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Fresh research from the American Customer Satisfaction Index reveals insurers are holding steady with customers despite a difficult operating environment.
The consequences of higher premiums may include lower net operating income, failed deals and declining valuations.
This week, we feature philanthropic insurance news from SIAA, Allstate, GEICO and more.
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