Think of artificial intelligence as a friend of insurance. (Shutterstock)
Across industries, professionals are wringing their hands over artificial intelligence (AI) and its supposed job-killing abilities. The insurance industry isn't immune to the anxiety: One recent report said that artificial intelligence could be on track to kill 2.5 million financial jobs by 2033, with a whopping 885,000 of those in the insurance industry.
It's a chilling number, but I urge insurance professionals not to believe the fear mongering. AI won't eradicate humans from the world of insurance, no matter how advanced it becomes. Agents will continue to serve as the industry's primary distribution force. However, AI will have a positive impact on agents' jobs by taking over tedious tasks, allowing them to spend more time on strategic work.
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