Gary Anderberg, senior vice president, claims analytics for Gallagher Bassett, says that anecdotal evidence shows that older workers need more time to develop personal bonds with claims adjusters. (Photo: Shutterstock)
The U.S. workforce is changing radically before our eyes. Many sectors are being exposed in the wake of #MeToo while others are looking to fend off pressure from China, which is poised to be a leader in artificial intelligence.
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Denny Jacob
Denny Jacob is an associate editor for NU PropertyCasualty360. Contact him at [email protected].
