Distracted driving involves actions such as talking to passengers or on the phone, listening to music, daydreaming, eating or drinking. (Photo: Shutterstock)
With more than six million auto accidents occurring annually, many claims managers already feel as if they have been run over by the number of resulting claims. As automobiles increasingly double as entertainment centers, telephone booths, restaurants and personal grooming boutiques, the demands placed upon claims managers have only increased.
Unless significant behavioral change occurs among motorists, auto claims will continue to shuttle into claims departments at a pace best described as intense.
|What is distracted driving?
When discussing distracted driving, talking on the telephone and texting quickly come to mind. However, anything that takes the driver's eyes or even mind off the road counts as distracted driving. This includes using a navigation system, listening to music, drinking a cup of coffee and even daydreaming.
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