Photo- and video-based mobile apps can help expedite the claims filing process for insureds. (Photo: Shutterstock)
Hurricanes Harvey, Irma and Maria; the California wildfires; and a succession of other natural catastrophes made 2017 an expensive year for disaster losses. Traditionally, the year following record-breaking catastrophes inevitably leads some insurers to reassess rate increases and possibly cease writing high-risk new policies.
Keep in mind that 2017 preceded several years of U.S. landfall-free hurricane seasons and other declining peril loss costs. Insurers should consider 2017's extreme weather events as a learning opportunity for utilizing new technologies, data sets and workflows to cut costs and improve the claims process.
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