Man scrutinizing information on a tablet. With reinsurance deals, the primary insurers maintain connections to the policies, according to James Carson, an insurance professor at the University of Georgia's Terry College of Business. That's why regulators are watching Athene even though it sold, via reinsurance, some policies to Global Atlantic. (Photo: iStock)

(Bloomberg) – Insurers linked to some of Wall Street's biggest firms have run into trouble over unhappy customers.

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