Some organizations are finding that advocating for, and working with the injured employee throughout the workers' compensation process alleviates much of the confusion and concerns. (Photo: iStock)
Getting injured employees more involved in their own recoveries has increasingly become a focus of workers' compensation stakeholders in recent years, but it may be easier said than done. The system is confusing, and workers may have heard horror stories from friends or coworkers who've had negative experiences.
But organizations are finding that innovative efforts to improve satisfaction among their injured workers go a long way in producing better outcomes, for their employees and their companies.
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