Action plan

I know we are always looking for new ideas, yet most of the time, we haven't put the most basic ideas into practice.

Here's a reminder of some of those basic ideas and best practices we need to implement every week:

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Quick reminder #1: Schedule your time

As a sales organization, we have two basic goals: to keep the clients we have and to get the ones we don't. This means we have two types of work: sales work and service work. And to predictably achieve both goals, we have to schedule (yes, on the calendar) time for both.

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