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Analysis

Are agents really that satisfied with their P&C carrier partners?

2018 Agent Study reveals the level of satisfaction with insurers, and how producers perceive the quality of commercial carriers.

In 2017, NU forged an alliance with the National Association of Professional Insurance Agents (PIA) and Flaspöhler NMG to conduct the inaugural Independent Agent Study — a research project designed to annually take the pulse of independent Property & Casualty insurance agents throughout the U.S. and provide revealing insight into the demographics, books of business and challenges they face, and reveal their most highly rated carrier partners.

Today, we look at the findings around how respondents rate their level of satisfaction with their commercial P&C carrier partners, and the various criteria by which producers perceive the quality of those commercial carriers.

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Shawn Moynihan

Shawn Moynihan

Shawn Moynihan is Editor-in-Chief of National Underwriter Property & Casualty. A St. John’s University alum, Moynihan has earned 11 Jesse H. Neal Awards, the Pulitzers of the business press; seven Azbee Awards, from the American Society of Business Press Editors; two Folio Awards; and a SABEW award, from the Society of American Business Editors & Writers. Prior to joining ALM, he served as Managing Editor/Online Editor of journalism institution Editor & Publisher, the trade bible of the newspaper industry. Moynihan also has held editorial positions with AOL, Metro New York, and Newhouse Newspapers. He can be reached at [email protected].

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